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Jimmy

Activation

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Jimmy

So  purchased nitro and installed it on my office computer and my home computer however now my home computer is asking me to activate again and when i do its says that i have used all of my available activation's when i purchased this it said i could install it in up to 10 computers.

Now the biggest problem is i try to contact support but my ticket wont send 

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Kelvin V.

Hi @Jimmy,

Thanks for posting on our community forums!

We had several reports that their copies of Nitro Pro went back to trial after a Windows/security update.

I see that you were able to raise a support ticket successfully and you were able to sort it out. 

Kudos and have a good one!

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Jimmy
1 hour ago, Kelvin V. said:

Hi @Jimmy,

Thanks for posting on our community forums!

We had several reports that their copies of Nitro Pro went back to trial after a Windows/security update.

I see that you were able to raise a support ticket successfully and you were able to sort it out. 

Kudos and have a good one!

The ticket was for my first issue i had a while ago how do i sort this out please?

Edited by Jimmy

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Kelvin V.

Hi @Jimmy,

I'm creating a ticket on your behalf. Please check your email after 2 minutes. 

I will solve any further issues. 

Cheers!

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Jimmy

Thanks Kelvin it is all sorted your help is greatly appreciated  fantastic work

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