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RayMcCaslin

Mouse Pointer Size Problem-

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RayMcCaslin

I'm an early adopter and avid user of Nitro.  I'm currently on Nitro Pro 11 and use it heavily throughout my each day.

I'm experiencing a problem with my mouse pointer practically disappearing whenever I scroll anywhere within the tab area or the open document.  Regardless of the zoom level of the document, the mouse pointer remains very tiny, almost invisible.  The pointer size returns to normal as soon as I scroll anywhere outside of the tab area to the upper, lower or side ribbon areas.  This problem exists with every file and does not exist in any other programs.  

Constantly searching for my pointer is driving me crazy!  Please help!  Thanks, Ray 

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Kelvin V.

Hi @RayMcCaslin,

Thanks for posting on our community forums!

Let's run a repair on your Nitro Pro 11 installation. The instructions can be found here.

If that doesn't work, please submit a support request here.

One of our Technical Support Reps should be able to assist you.

 

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