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PDF to Excel - Output is characters


Trish
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Hi, when I load a pdf and select to convert to excel it does, the words and numbers are all characters like this:  $%*^$#@@.  does anyone know if I'm doing something wrong?  Thanks!

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Steven Zakulec

There's a couple of things to try, otherwise you'll need to file a support ticket to have the PDF looked at.

Go to File, Preferences, Conversion

Try using the options under Advanced Text Recovery.

If none of those options produce the conversion quality you're looking for, please submit a ticket to the support people (https://www.gonitro.com/support/ticket ) with the following info: A zip file with the original PDF, and any conversion attempts, and details on the problem (including what you are expecting to happen vs what's happening).

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