Johnny Martian Posted July 26, 2017 Report Share Posted July 26, 2017 Hey there! I am unable to use the ticketing system as when I click the blue submit button. it just spins. I need some help with removal and install. Link to comment Share on other sites More sharing options...
Power User Steven Zakulec Posted July 27, 2017 Power User Report Share Posted July 27, 2017 For filing tickets, have you tried a different browser? Also, do you have any content blockers/ad-blockers? Those would be the things I would check. Link to comment Share on other sites More sharing options...
Administrators Mario Kevesic Posted July 27, 2017 Administrators Report Share Posted July 27, 2017 @Johnny Martian I will submit a support ticket for you but I am curious to know if the spinning eventually stopped and if you received an error message "Something appears to have gone wrong with your submission. Please attempt to submit your ticket again."? Link to comment Share on other sites More sharing options...
Johnny Martian Posted July 28, 2017 Author Report Share Posted July 28, 2017 No, what I see is the blue button spinning...it never errors out. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted July 31, 2017 Power User Report Share Posted July 31, 2017 @Johnny Martian Could you tell me what web browser (including version) you are using? Please also describe your exact workflow when logging a ticket on our website so I can reproduce your process? Thank you. Link to comment Share on other sites More sharing options...
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