Johnny Martian 0 Report post Posted July 26, 2017 Hey there! I am unable to use the ticketing system as when I click the blue submit button. it just spins. I need some help with removal and install. Quote Share this post Link to post Share on other sites
Steven Zakulec 59 Report post Posted July 27, 2017 For filing tickets, have you tried a different browser? Also, do you have any content blockers/ad-blockers? Those would be the things I would check. Quote Share this post Link to post Share on other sites
Mario K. 0 Report post Posted July 27, 2017 @Johnny Martian I will submit a support ticket for you but I am curious to know if the spinning eventually stopped and if you received an error message "Something appears to have gone wrong with your submission. Please attempt to submit your ticket again."? Quote Share this post Link to post Share on other sites
Johnny Martian 0 Report post Posted July 28, 2017 No, what I see is the blue button spinning...it never errors out. Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted July 31, 2017 @Johnny Martian Could you tell me what web browser (including version) you are using? Please also describe your exact workflow when logging a ticket on our website so I can reproduce your process? Thank you. Quote Share this post Link to post Share on other sites
