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Windows 10 update disabled NITRO-Pro


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I have been using Nitro-Pro 9 successfully except once before a Windows update required a re-installation and reactivation. Today my Windows 10 for Bootcamp on my MAC updated again and Nitro-Pro not only does not load but a re-installation does not activate - serial code generates an  error despite it is the code provided last time I had this same problem.

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Kelvin B. Villarin

Hi @patcsn,

Thanks for posting on our community forums!

I see you were able to submit a ticket and one of our representatives has already responded to your query. Kindly check your (email) inbox for her response and let me know if you're still experiencing any issues.


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