rgthomas Posted August 9, 2017 Report Share Posted August 9, 2017 I have Nitro PDF Professional 5.5.2.5. Old, but it worked fine until late last night. My PC did a Windows Update overnight (KB4034664 / KB890830). This morning, can open pdf’s but not read anything in them. All text was blank. I uninstalled / reinstalled Nitro PDF. No difference. Then System Restored to before last night’s Windows 7 Update (KB4034664). Nitro PDF then worked again. This afternoon, when offered the Windows Update again, installed it. Now all Nitro PDF’s are blank again. (I can read documents in Acrobat.) What to do please? Anything to try? If the answer is “buy a current version”, OK, but does the current version have same problem? Link to comment Share on other sites More sharing options...
Power User Steven Zakulec Posted August 10, 2017 Power User Report Share Posted August 10, 2017 If you've already tried the Repair option in Programs & Features (here's a guide: http://kb.gonitro.com/knowledgebase#/search/repair/000001641), then it might be an issue caused by the update. Nitro 11 doesn't have this problem. Link to comment Share on other sites More sharing options...
rgthomas Posted August 10, 2017 Author Report Share Posted August 10, 2017 Thanks but repair was no help. Uninstall / reinstall also no help. I have downloaded Nitro 11 and that works for me. Looks like I will have to pay for it in 14 days. Link to comment Share on other sites More sharing options...
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