Shannon Muir 0 Report post Posted August 16, 2017 When trying to install verions 10 on a Windows 7 machine i get the following error. "Could not access network location \Hewlett-Packard\\ Quote Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted August 16, 2017 Hi @Shannon Muir, Thanks for posting on our community forums! This is a known issue for Hewlett Packard machines and that not only affects Nitro Pro, but other applications as well. Please refer to the link below from HP that ask users to user the MS FixIt tool to resolve the issue. http://support.hp.com/us-en/document/c02817253 If the above option doesn't resolve the issue please move onto the next method below. The link below explains the issue further but requires deleting registry entries so it is a little more in-depth. http://blog.unixwiz.net/2012/01/could-not-access-network-location-hewlett-packard-error.html If this doesn't help, please submit a support request here: www.gonitro.com/support/ticket One of our Technical Support Reps should be able to assist you. Quote Share this post Link to post Share on other sites
Shannon Muir 0 Report post Posted August 16, 2017 Thank you the registry edits worked. The link to the fix it tool is no longer valid. Appreciate your reply Quote Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted August 17, 2017 Hi @Shannon Muir, Awesome! I'm glad it did! Cheers! Quote Share this post Link to post Share on other sites
