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Sue

Installation of Nitro Pro 11

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Sue

What is the issue with this upgrade? All the various links and formats I have tried all yield the same result failure to install. Not only that I have now lost all functions to Nitro Pro 10 thanks to this. I feel as though I have been conned. How do I get version 11 to install on my laptop? Do I have to uninstall the now useless 10 or is there likely to be something else. I have tried direct email to you and now I hope I get more than just a link this way, my system is 64 bit.

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Kelvin V.

Hi @Sue,

Thanks for posting on our community forums!

I have already replied to your support ticket. I hope the steps I gave you will work like a charm.

Here is our official downloads page where you can download the latest build of version 11:  https://www.gonitro.com/product/downloads

Please don't forget to activate your copy by following the steps found on this link: http://kb.gonitro.com/knowledgebase#/search/activate/000001639

I suggest uninstalling the previous versions to avoid confusion. Nitro Pro 11 is a stand-alone program and does not need other versions to work. 

I'll be on the lookout for your response via your support ticket. . If you get stuck please attach a screenshot of the error message so we may troubleshoot further. 

My apologies for the inconvenience and thank you for your patience.

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