Fillable forms not fillable on iPad

[mousematt 0]

A user reports she can can open and view forms fine on her iPad, but they are not fillable.  I don't know if htis happens on MacOS too - I have no Apple devices to test the scenario.  Anybody else seeing this?  I know Nitro is not yet available for the Mac platform, but I can't see any reason the PDFs it creates shouldn't be fully functional.

Thanks for any light anyone can shed on this one!

 

[Leslie V. 0]

Hello @mousematt,

Thank you for reaching out to us through our Community Forums!
The native PDF viewers in Ipads, Iphones and Android products tend not to do well with reading fillable documents whether its created with Nitro or another PDF viewer.

If you need further assistance, please open a support ticket here:  https://www.gonitro.com/support/ticket