Steve Pauker 0 Report post Posted April 9, 2017 I have an installed copy on Nitro Pro 11 I ordered a second copy from Nitro and paid for it I received a cd from Candy Jone with a cd SN on sleeve began with NP10D... no other serial number install says v10 but shows no other sn even with About Nitro How do I install or activate on machine #2?? spauker@tuftsmedicalcenter.org Thanks Steve Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted April 10, 2017 If you're using a retail license (not part of a business volume license), you can just use the same installer & license key from copy 1 to install a second copy. If you've tried this or this doesn't describe your situation, you'll want to contact support and have them get you what you need: https://www.gonitro.com/support/ticket Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted April 11, 2017 Hi Steve Pauker, Thanks for posting to our Community forums! I noticed you already submitted 2 tickets recently. Please check your email and let us know if you need further assistance. Cheers! Share this post Link to post Share on other sites