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Laura H

Error Code 0x00000002

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Laura H

I am attempting to open a pdf document that I edited and saved and keep receiving this error and it will not open. Any ideas? What is this error?

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8 answers to this question

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Leslie V.

Hello @Laura H,

Thank you for reaching out to us through our Community Forums!

I can see that you also opened a support ticket about this. We will be in touch through that support case.

Cheers!

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mary.smith

Was there a resolution to this problem?  I have some users with the exact same issue.

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MSHV

Anyone having this error 0x00000002?  I do not have VIP access so I cannot get help.  And all the other comments above are useless.  And I'm about to change my PDF reader.

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Steven Zakulec

I have no idea what that error code actually means, but there's some things you could try:

Repair Nitro: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

Reinstall the Nitro PDF printer (if the error comes up while trying to use that): http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001584

Update to the latest version of your release: http://kb.gonitro.com/knowledgebase#/search/previous version/000001644

Good luck!

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MSHV
On 9/26/2018 at 2:03 PM, Steven Zakulec said:

I have no idea what that error code actually means, but there's some things you could try:

Repair Nitro: http://kb.gonitro.com/knowledgebase#/search/repair/000001641

Reinstall the Nitro PDF printer (if the error comes up while trying to use that): http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001584

Update to the latest version of your release: http://kb.gonitro.com/knowledgebase#/search/previous version/000001644

Good luck!

Nothing worked.  I even installed the version 12 trial to test it out thinking maybe my old version is too old for my 2017 Surface Pro.  However, it didn't work and I still got the same notice.  If the newer version isn't working then there's no point in getting a whole new upgrade.  ?

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