Laura H Posted September 6, 2017 Report Share Posted September 6, 2017 I am attempting to open a pdf document that I edited and saved and keep receiving this error and it will not open. Any ideas? What is this error? Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 8, 2017 Official Nitronaut Report Share Posted September 8, 2017 Hello @Laura H, Thank you for reaching out to us through our Community Forums! I can see that you also opened a support ticket about this. We will be in touch through that support case. Cheers! Link to comment Share on other sites More sharing options...
mary.smith Posted June 5, 2018 Report Share Posted June 5, 2018 Was there a resolution to this problem? I have some users with the exact same issue. Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted June 11, 2018 Official Nitronaut Report Share Posted June 11, 2018 Hello @mary.smith, Thank you for posting on our Community Forums! Please open a support ticket here: https://www.gonitro.com/support/ticket and include a sample file so we can test this and help you directly. Thanks! Link to comment Share on other sites More sharing options...
MSHV Posted September 26, 2018 Report Share Posted September 26, 2018 Anyone having this error 0x00000002? I do not have VIP access so I cannot get help. And all the other comments above are useless. And I'm about to change my PDF reader. Link to comment Share on other sites More sharing options...
Power User Steven Zakulec Posted September 26, 2018 Power User Report Share Posted September 26, 2018 I have no idea what that error code actually means, but there's some things you could try: Repair Nitro: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Reinstall the Nitro PDF printer (if the error comes up while trying to use that): http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001584 Update to the latest version of your release: http://kb.gonitro.com/knowledgebase#/search/previous version/000001644 Good luck! Link to comment Share on other sites More sharing options...
Official Nitronaut Leslie V Posted September 27, 2018 Official Nitronaut Report Share Posted September 27, 2018 Hello @MSHV, Can you please try the solution shown here: How to Fix Operation Failed Error 0x00000002 Kindly let us know how it goes! Link to comment Share on other sites More sharing options...
MSHV Posted September 30, 2018 Report Share Posted September 30, 2018 On 9/27/2018 at 11:01 AM, Leslie V. said: Hello @MSHV, Can you please try the solution shown here: How to Fix Operation Failed Error 0x00000002 Kindly let us know how it goes! I tried it and it did not help. Link to comment Share on other sites More sharing options...
MSHV Posted October 1, 2018 Report Share Posted October 1, 2018 On 9/26/2018 at 2:03 PM, Steven Zakulec said: I have no idea what that error code actually means, but there's some things you could try: Repair Nitro: http://kb.gonitro.com/knowledgebase#/search/repair/000001641 Reinstall the Nitro PDF printer (if the error comes up while trying to use that): http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001584 Update to the latest version of your release: http://kb.gonitro.com/knowledgebase#/search/previous version/000001644 Good luck! Nothing worked. I even installed the version 12 trial to test it out thinking maybe my old version is too old for my 2017 Surface Pro. However, it didn't work and I still got the same notice. If the newer version isn't working then there's no point in getting a whole new upgrade. ? Link to comment Share on other sites More sharing options...
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