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    • Laura L.

      License Activation Portal   12/21/2017

      UPDATE: We are happy to announce that we have published a License Activation Portal on our GoNitro Support page: www.gonitro.com/support Please use this tool for activation issues, such as Error -23, before logging a Support Ticket or posting on the Community Forum.  Please be aware that this License Portal is to be used only by our Online/single users, not by our Business/Enterprise customers.
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When i first bought my windows license, nitro came for free and I used completely fucntions like conversion to pdf, excell and so forth. After i have formatted my computer, and restarted all systems, Nitro didn´t work out anymore. Can somebody explain me why? I have a original windows license!

License: office HOme and Business 2010


Renato O. Anisio-cmykrepres@gmail.com


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Kelvin V.

Hi @Renato,

Thanks for posting on our community forums!

Did your Windows license come with a machine? Is the machine pre-owned? Is it from Lenovo? 

Kindly submit a support request here so we may better assist you.


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