Bill F. 0 Report post Posted April 10, 2017 I can't install Nitro Pro 10 or 11 on my new MS Surface Pro 4. (With Windows 10) A non specific error screen appears in the install right after the UAC elevation after you click the Install button from the license agreement screen. (Unless I run the install as Administrator, then the error is immediately after the Install button on the license agreement screen.) I've also tried disabling my anti-virus, but I get the same issue. Anyone else have a Surface Pro 4? Thanks, Bill. Share this post Link to post Share on other sites
Diego Zorzi 0 Report post Posted April 20, 2017 Same problem. I opened a ticket and I am waiting for a solution. Share this post Link to post Share on other sites
gcarson 0 Report post Posted April 21, 2017 I am also unable to install on Windows 10, "Nitro Pro Setup Wizard has failed". I tried with default directory...custom directory and also restarted laptop with same error above. Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted April 25, 2017 Thanks for posting on our community forums! Diego, I see you were able to submit a ticket and one of my colleagues, Omar, was able to resolve your issue. Bill and Gcarson, there could be several reasons why this error comes up. Please submit a support request so we can also resolve your issue: www.gonitro.com/support/ticket Cheers! Share this post Link to post Share on other sites
Diego Zorzi 0 Report post Posted April 25, 2017 Omar has solved my problem. In my case, AdwCleaner was used. I am very grateful to him. Thank you very much. Best wishes Share this post Link to post Share on other sites
