Jeanette NewSask 0 Report post Posted September 23, 2017 I use stamps a lot on my business documentation. With the upgrade to NitroPro 11.0.3.173, only the canned stamps are showing. None of my custom stamps are, but if I click on the blanks, I will get a stamp on my document. I takes a lot of time to keep "fishing" for them. I submitted three requests through "Report a Problem", the most recent a few minutes ago, and have never gotten a reply. I see that others have had the same problem but there is no information as to what needs to be done to correct the problem. It is wasting a great deal of my time and have had to resort to manually entering the information that I would normally be able to use my stamps for. How long does it normally take for someone to respond to a help request? Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted September 26, 2017 Hello @Jeanette NewSask, Thank you for reaching out to us through our Community Forums! If you need immediate help in the future, you can log a ticket using the following link. https://www.gonitro.com/support/ticket I have opened a support case on your behalf and we will be in touch through that case. Cheers! Share this post Link to post Share on other sites
Mike ONeill 0 Report post Posted January 17, 2018 Any answer as yet? Failure of the stamps feature is a real pain; enough to make me want to migrate away from NitroPDF (been here since version 8) Share this post Link to post Share on other sites
Steven Zakulec 60 Report post Posted January 18, 2018 The custom stamps issue is called out as a problem in Nitro 11.0.3.173, but not mentioned in any later updates, so there's a chance it's been fixed in one of those updates- which version are you on? Also, is it every custom stamp or only newly created ones that have this issue? Latest update can be found here: https://www.gonitro.com/product/downloads Thanks! Share this post Link to post Share on other sites
