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Cannot submit support ticket


Simon M
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I am unable to submit support ticket, have tried a few times in the last few days but without success! I'm using Cyberfox 52.4.0 (64-bit) on Win 7..Getting a bit frustrated since I am also not able to update Nitro Pro.. Please help/advise. Thanks - Simon.

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  • Power User

Hi Simon, Thanks for using the Community to reach out to us.

I'm sorry about that but thank you for reporting this. I will take a look into it. In the meantime I have logged a ticket for you so one of our Support Reps will be in touch shortly.

Thanks,

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  • Power User

Hello again, your ticket is now being dealt with. Regarding the issue you were having with the ticket submission we would always advise to use Google Chrome, Mozilla Firefox or Internet Explorer. 

Thanks again for reaching out. 

 

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