Dennis D 0 Report post Posted October 6, 2017 (edited) Over two months ago I installed a windows 7 update. My Nitro version 10 stopped working. I tried to reinstall it, and it said my serial number had already been used. I tried to submit support ticket, and nothing happens. I tried to upgrade to 11, and it would not respond when I entered my serial number. Here is the most recent attempt at a support ticket Edited October 9, 2017 by Kelvin V. removed the screenshot that had personal information Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted October 9, 2017 Hi @Dennis D, Thanks for posting on our community forums! We're really sorry about the issue with the ticket submission. It is now working and we created a ticket in your behalf. Kindly check your email for our response and please let us know if you need further assistance. Thank you for bearing with us. Share this post Link to post Share on other sites
