Dawn C. 0 Report post Posted April 12, 2017 I have downloaded and installed 11 with the app on my desktop. Each time I try to login, the program freezes and the login page is not formatted on the screen correctly for me to input my email address and password. I cannot close the program down without restarting my computer and forcing the program to shutdown. HELP. Share this post Link to post Share on other sites
Leslie V. 0 Report post Posted May 22, 2017 Hello Dawn C, Thank you for reaching out to us through our Community Forums! Please open a support ticket here so we can assist you directly. Cheers! Share this post Link to post Share on other sites