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dogmatixtp@hotmail.com

Quick sign problem

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dogmatixtp@hotmail.com

Quick sign just suddenly stopped working.  If I tried to apply one of my existing signature the program would repeatedly crash.  I looked on the forum and saw the suggestion that I delete all items form roam app stamp folder.  I did that and it still doesn't work.  I am not able to create new signature either.  I will type something and nothing will show up or the program will crash.  I have restarted the computer numerous times and check for updates.  Nothing helps

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Leslie V.

Hello @dogmatixtp@hotmail.com,

Thank you for posting on our Community Forums!

Let's run a clean up to make sure that your current installation isn't corrupted.

Please remember, the clean-up tool will erase any existing signature and stamp files within Nitro, so please save them to another location before using the clean-up tool in order to keep them. Please see this link for backing up custom stamps/signatures: 

http://kb.gonitro.com/knowledgebase#/search/stamps/000001671

Once done with the steps above, kindly use the tool I have provided below to remove all files associated with Nitro Pro and reboot your system.

http://install.nitropdf.com/support/downloads/cleanup.zip

When your system is back up, close all of your open applications and install Nitro Pro 11.0.7.411 from this page: https://www.gonitro.com/support/downloads

Hope that helps!

 

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