Shelley Fischer Posted November 1, 2017 Report Share Posted November 1, 2017 Ever since I upgraded to the current version of Nitro Pro, I have had nothing but problems on my Windows 10 laptop. I have to run the repair tool a couple times a week and sometimes it does not fix the problem. I am constantly generating debug logs even when I don't notice any. I think it has something to do with incompatibility with my print spooler/previewer. I can never use print preview in a browser before printing as that freezes up everything and I have to restart my laptop. I just tried to convert a Word document to PDF, which usually works just fine, but sometimes it starts the task, opens Nitro, and just shows the empty gray window. Doesn't give me the failed message or anything. Another instance is sometimes I try to print to PDF and it just fails, giving me the user canceled or failed message. I try again and it succeeds (or doesn't) - seems to be random. Any ideas how to actually fix any of these things? I just ran the repair tool again and it did not help. (And by the way, I'm not assuming it's Nitro - it's probably Windows, but Microsoft was no help and so I'm hoping someone out there knows how to fix it =) Thank you! Link to comment Share on other sites More sharing options...
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