Repeated serial number

[lluisen45 0]

Since the last update of windows 10, the system does not recognize my serial number.
The help services do not work and Nitro does not respond.

I'm really upset and very upset.

[Laura L. 0]

@lluisen45 Hello there, Thanks for using our Community to reach out to us. 

I have logged a ticket for you so we can get your serial number and assist you with this information. One of our Support Reps will bein touch with you shortly. 

Apologies for any inconvenience caused.

Thanks!