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Licensing Issue


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Despite purchasing a license that con accommodate up to 10 single users, I cannot activate in installation despite having no more than 4 active installations - I get a" -23: Error - License already used" when inputting my serial number. Also, how do I check the number of active licenses?

Nitro is core to my business, a speedy resolution would be appreciated.

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Kelvin B. Villarin

Hi @GarthM,

Thanks for posting on our community forums!

I also noticed you also submitted a support ticket. I will answer it after sending this message.


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