Jump to content
BDC

reinstall Nitro Pro 11 after Windows reinstall

Recommended Posts

BDC

Nitro Pro 11 is working fine but my computer is having other issues and I will have to re-install Windows 10.  This means that I will likely have to re-install Nitro Pro again on the same computer.  Will I be able to re-activate it once I reinstall Windows?

Thanks for your help.

PS. Also, when I try to submit a support ticket, the submit wheel spins and no ticket looks to ever be submitted.

Share this post


Link to post
Share on other sites
Steven Zakulec

You can absolutely reinstall after your Windows 10 reinstall.  To make the process go smoothly, make sure you do two things before you start the Windows 10 reinstall: Get your Nitro 11 key, and uninstall Nitro 11 while you are connected to the Internet.

You can easily find your Nitro 11 key by opening Nitro 11, clicking the Help tab, then the About Nitro Pro button.  The line of text that says Serial: and has a long number is the one you want.

Afterwards, grab a fresh installer from here: https://www.gonitro.com/product/downloads#productUpdates and reinstall Nitro 11.  If you uninstalled while connected to the Internet, Nitro automatically deactivated itself, and the install & activation should not be a problem.

Hope that helps!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.