cmsolarelectric Posted April 17, 2017 Report Share Posted April 17, 2017 I have purchase a new computer, I am triying to install my existing nitro 11 pro software on the new computer but its telling me that the lisence is already used, I reset the old laptop where the software was installed, what needs to change in order for me to install the sofware on the new computer, i am only doing it on 2 computers, main at office and laptop. Link to comment Share on other sites More sharing options...
Power User Steven Zakulec Posted April 21, 2017 Power User Report Share Posted April 21, 2017 You're trying the right things- all you should have to do is uninstall from one machine while you are connected to the internet, and then you'd be able to re-install on the new machine. Here's the page on deactivating your old copy: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001915 You'll probably want to submit a ticket so support can deactivate your old copy for you: https://www.gonitro.com/support/ticket Link to comment Share on other sites More sharing options...
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