Choco L 0 Report post Posted December 22, 2020 Hi @Reymund G. I have responded in private messaging. Thakns. Quote Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted December 22, 2020 Hi @Dennis Moore, Thank you for reaching out to us through our Community Forums! An adjustment has been made on your Nitro Pro 12 license. Please try to activate again and it should be working now. Kind regards, Quote Share this post Link to post Share on other sites
Reymund G. 0 Report post Posted December 22, 2020 Hi @Choco L, Please try to activate again using your 11 serial number, it should be working now. Kind regards, Quote Share this post Link to post Share on other sites
Choco L 0 Report post Posted December 23, 2020 Thanks @Reymund G. It's fine now. Quote Share this post Link to post Share on other sites
cunovesa_sergi 0 Report post Posted January 4 Hello, I have several nitro accounts and I had problems with one of them today. I tried the deactivation portal but appears the following message "Sorry. You may only deactivate 0 devices." Please, I need support. Thanks in advance, and sorry for my english. Quote Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 12 Hello @cunovesa_sergi, Thank you for reaching out to us through our Community Forums! In order to further assist you, could you please provide the serial number of your Nitro Pro you are having activating? To send it via private message, hover your mouse on top of my name 'AllainU' and select 'Message'. Thank you very much in advance and I am looking forward to hearing back from you. Quote Share this post Link to post Share on other sites