Does Nitro Pro now have a functional MS Word plug-in

[jake3_14]

I am using Nitro Pro 9 and MS Word 2010.  The Nitro Pro 9 plug-in for MS Word 2010 stopped working awhile ago, giving me the error message "There is no creation process."  What are the minimum versions of each product I must use in order for the plug-in to work?

[Leslie V]

Hello @jake3_14,

Thank you for posting on our Community Forums!

Unfortunately Microsoft has changed the way the 'Print Spooler' works in Windows.
Because of this Nitro Pro 9 cannot be supported.

The PDF Creator built into Nitro Pro 9 will not work properly.
Though other functions should remain usable.

You have three options from here:

1. You could upgrade to Nitro Pro 11: https://www.gonitro.com/pro/upgrade

2. You could install Nitro Pro 11 as a trial (alongside your current installation), just to use the PDF creator.
The Creator will remain after the trial has finished. https://www.gonitro.com/pro/try

3. You could install our alternative PDF creator, PrimoPDF: http://www.primopdf.com/

Hope that helps!

[jake3_14]

Does the PDF Creator in version 11 preserve hyperlinks during the PDF creation process?

[Steven Zakulec]

I just tried converting a Word doc with hyperlinks using Nitro 11, and if "Convert links" was checked, the hyperlinks were preserved.

Hope that helps.

[jake3_14]

Thanks, Steven. I'll d/l The trial copy of v11.