Tim Estes 0 Report post Posted November 29, 2017 Hi, I opened this case on Nov 15th and still have had no response from your support team. Nitro Pro 10 is the third version that I have purchased, and am considering upgrading to 11, but not if I can't access the most basic support functions in a timely manner once every few years. I had a hard drive fail and had to reload windows & all apps on a new HDD. I need to have my license key released so that I can activate the new Nitro 10 install. Only a few days remaining on the "trial mode" install. Please look into this asap. Thanks, Tim Estes Quote Share this post Link to post Share on other sites
Mario K. 0 Report post Posted November 30, 2017 @Tim Estes I apologize for this inconvenience. I replied to your support case so please check your email. Quote Share this post Link to post Share on other sites
