Jump to content
  • 0
Sign in to follow this  
Spindoctor

Installation of printer driver failed

Question

Spindoctor

Installation of printer driver failed

I’ve installed nitro pro 10 on Windows 10

There is a problem with the nitro pdf creator. When trying to fix it by reinstalling through support tool, as it is suggested by Nitro, it doesn’t work. “Installation of printer driver failed” pops up!

How to fix the problem?

Share this post


Link to post
Share on other sites

3 answers to this question

Recommended Posts

  • 0
Kelvin V.

Hi Spindoctor,

Thanks for posting to our Community forums!

I recommend that you download the latest version of Nitro Pro 10 from one of the links below.
 

For 32-bit http://install.nitropdf.com/pro10/en/retail/nitro_pro10.exe

For 64-bit http://install.nitropdf.com/pro10/en/retail/nitro_pro10_x64.exe


If you are unsure if your machine is using 32 or 64-bit, this will help: http://kb.gonitro.com/knowledgebase#/search/32/00000187

Once done, kindly try to print/convert again using the Nitro PDF Creator.

If this doesn't work, please submit a support ticket at https://www.gonitro.com/support/ticket so we may troubleshoot further. 

Cheers!

Share this post


Link to post
Share on other sites
  • 0
jw_shade
On 4/24/2017 at 5:03 AM, Kelvin V. said:

Hi Spindoctor,

Thanks for posting to our Community forums!

I recommend that you download the latest version of Nitro Pro 10 from one of the links below.
 

For 32-bit http://install.nitropdf.com/pro10/en/retail/nitro_pro10.exe

For 64-bit http://install.nitropdf.com/pro10/en/retail/nitro_pro10_x64.exe


If you are unsure if your machine is using 32 or 64-bit, this will help: http://kb.gonitro.com/knowledgebase#/search/32/00000187

Once done, kindly try to print/convert again using the Nitro PDF Creator.

If this doesn't work, please submit a support ticket at https://www.gonitro.com/support/ticket so we may troubleshoot further. 

Cheers!

I followed these instructions. Downloaded latest version of Pro 10. After installation, my license key is gone!

Edited by jw_shade
typo

Share this post


Link to post
Share on other sites
  • 0
AllainU

Hello @jw_shade,

For better assist you, please refer to this thread:

 

Thank you!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

By using this site, you agree to our Terms of Use.