karen 0 Report post Posted December 1, 2017 Hi, not sure if this has been answered here or not - apologies if it has. Does uninstalling Nitro Pro 11 also deactivate the license ( 1-step process), or do you have to deactivate then uninstall (a 2 - step process?) If it is a two-step, is there a way to automate uninstallation on machines, say, via SCCM? Thanks in advance. Share this post Link to post Share on other sites
Steven Zakulec 55 Report post Posted December 6, 2017 If Nitro is connected to the internet at the time of uninstall, the license automatically deactivates itself. Share this post Link to post Share on other sites
Jamie Tng 0 Report post Posted December 14, 2017 Can someone advise if we have to be connected to the internet to deactivate the license or can we do it offline ? Share this post Link to post Share on other sites
Steven Zakulec 55 Report post Posted December 14, 2017 According to this article: http://kb.gonitro.com/knowledgebase#/answers/Nitro Pro/000001915 you can do offline activations, but it's more work than using the regular deactivation. Hope that helps. Share this post Link to post Share on other sites
ECM 0 Report post Posted April 20, 2018 How do I get a new Deactivation Certificate? My computer crashed before I was able to move it to another computer. Share this post Link to post Share on other sites
Steven Zakulec 55 Report post Posted April 23, 2018 This page is probably what you want: https://licenses.gonitro.com/prd/portal Otherwise, post in the forum here: https://community.gonitro.com/forum/17-activation-installation/ (Or if you are a business customer, reach out to your account person/support). Share this post Link to post Share on other sites
