bminor 0 Report post Posted December 5, 2017 For some reason my license is showing as already in use after windows 10 fall updrade. Can someone please reset my license so I can activate my copy of Nitro Pro 10? I've posted earlier in here but didn't get a reply. I noticed others had more success with the title of blog post so I'm hoping this reaches someone. Thanks in advance. Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted December 5, 2017 Hi @bminor, I've deactivated a license for you so it is now available for re-activation. Cheers, Quote Share this post Link to post Share on other sites
bminor 0 Report post Posted December 5, 2017 Thank you Laura. Much appreciated! Quote Share this post Link to post Share on other sites
joeltampa 0 Report post Posted December 5, 2017 I'm in the same boat. Been waiting for a response from support for a few days, but no luck. Laura, are you able to deactivate my license (the Windows 10 fall update caused the issue). Thanks. Quote Share this post Link to post Share on other sites
Laura L. 0 Report post Posted December 6, 2017 Hey @joeltampa, I have also deactivated your license so it's free again for re-activation. Quote Share this post Link to post Share on other sites
joeltampa 0 Report post Posted December 6, 2017 Many thanks. Quote Share this post Link to post Share on other sites
