Bert Minor Posted December 5, 2017 Report Share Posted December 5, 2017 For some reason my license is showing as already in use after windows 10 fall updrade. Can someone please reset my license so I can activate my copy of Nitro Pro 10? I've posted earlier in here but didn't get a reply. I noticed others had more success with the title of blog post so I'm hoping this reaches someone. Thanks in advance. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted December 5, 2017 Power User Report Share Posted December 5, 2017 Hi @bminor, I've deactivated a license for you so it is now available for re-activation. Cheers, Link to comment Share on other sites More sharing options...
Bert Minor Posted December 5, 2017 Author Report Share Posted December 5, 2017 Thank you Laura. Much appreciated! Link to comment Share on other sites More sharing options...
joeltampa Posted December 5, 2017 Report Share Posted December 5, 2017 I'm in the same boat. Been waiting for a response from support for a few days, but no luck. Laura, are you able to deactivate my license (the Windows 10 fall update caused the issue). Thanks. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted December 6, 2017 Power User Report Share Posted December 6, 2017 Hey @joeltampa, I have also deactivated your license so it's free again for re-activation. Link to comment Share on other sites More sharing options...
joeltampa Posted December 6, 2017 Report Share Posted December 6, 2017 Many thanks. Link to comment Share on other sites More sharing options...
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