Cannot Re-activate nitro pro 11

[Prariwut Vachirakom]

Dear Admin,

I already deactivate my nitro pro 11 from old computer and try to activate to my new computer. But It's not work on new computer.

It's always show code 24 activation error. How can you solve this problem.

[Laura L.]

Hi @Prariwut,

Thanks for using the Community to reach out to us. 

For more information on Error -24 and how to fix it please review this Help article: http://kb.gonitro.com/knowledgebase#/search/error 24/000001650

Cheers, 

[Prariwut Vachirakom]

Dear @Laura L.

This page is unavailable.

[Prariwut Vachirakom]

I paid fully and cannot move to another computer. I already deactivate old computer and re-new activation. It's shown Error 24. How can I do this.

[Mario Kevesic]

@Prariwut please checkout the following KB and let us know if that helps: http://kb.gonitro.com/knowledgebase#/search/error 24/000001650

I see that you mentioned that the page is unavailable. Could you please try again since it's working fine on my end? Also, try another web browser and see if that makes a difference? 

[Prariwut Vachirakom]

Dear @Mario K.

Thanks for information , I changed my proxy to 80 from manual activation. And goto www.nitropdf.com/activation; copied computer ID then put into this website and my serial number. To make it unlock and copy the unlocking code, put into activation steps in program and GOT IT!!

 

PS: http://kb.gonitro.com/knowledgebase#/search/error 24/000001650   This link is not working with Mozilla Firefox, please check for solution.

Thank you

@Prariwut