blackvelvet1969 0 Report post Posted December 11, 2017 Good day I would like to upgrade my Nitro Pro 10 to version 11. Unfortunately, this does not work on their homepage. I also can not write a ticket, nothing works on their homepage, what's up? I buy since version 8 your product! Can you please help me so that I can buy the upgrade? Thank you very much Greez Patrick Share this post Link to post Share on other sites
Benjamin 0 Report post Posted January 2, 2018 I have been having the same problem. It does not work on their homepage, you cannot create a ticket, there is no phone number where you can leave a message that anyone would return. It's like banging your head against the wall. And I want to upgrade from v.9 to v.11 (and PAY an upgrade fee), but they keep ignoring me. Very frustrating. Have you finally succeeded doing your upgrade? Share this post Link to post Share on other sites
Kelvin V. 0 Report post Posted January 2, 2018 Hi @blackvelvet1969 and @Benjamin, Thanks for posting on our community forums! Please use this link to upgrade your copy to version 11: https://www.gonitro.com/pro/upgrade I tried it just now and its working fine. If the issue persists, I suggest using a different browser. I hope this helps. Cheers! Share this post Link to post Share on other sites
Mario K. 0 Report post Posted January 3, 2018 @Benjamin I'm having one of our Support Reps respond and assist you via the support ticket you submitted earlier today. Share this post Link to post Share on other sites
