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Anglfishie

Uninstalled Nitro before deactivating it

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Anglfishie

Hi.  We purchased 5 licenses of Nitro Pro 11. One of our employees left the company so we uninstalled it from their machine but when we went to reinstall it on the new person's pc it states we don't have any more licenses.  Unfortunately, it didn't get deactivated before it got uninstalled so now there is no way for me to deactivate it.  How do I get that license reset?  I tried support, but apparently I didn't purchase a support contract so they sent me to the forums.  Any help would be greatly appreciated as we now have only 4 out of 5 licenses that are usable. 

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Mario K.

@Anglfishie our records show that you were able to successfully activate it earlier today. Please confirm that's the case. 

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