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DennisS

How to clean up old licensed computers

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DennisS

I have Nitro 10 installed on my laptop and wish to also run it on my home computer, but get a message that the maximum number of installations with my license is exceeded.  I am assuming that I have an old computer in your database that should not be there, but I no longer have it to do activation from my end.  It appears that a support request doesn't go to anyone, so I'm hoping that someone from Nitro monitoring this forum can help get my licenses cleaned up.

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Kelvin V.

Hi @DennisS,

Thanks for posting on our community forums!

Your Nitro Pro 10 license is now good to go. Please try to activate again and let me know how it goes.

Cheers!

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