Waqas Ali Posted December 12, 2017 Report Share Posted December 12, 2017 Hi, I have recently changed my machine and want my key to be reset so I can use it on my new machine. Please refer to Ticket ID: 00153471 Its been two days and there is no response from your side. Link to comment Share on other sites More sharing options...
Waqas Ali Posted December 12, 2017 Author Report Share Posted December 12, 2017 I just received a response on email that you have cleared my licence but i am still unable to activate. Link to comment Share on other sites More sharing options...
Power User Laura L. Posted December 12, 2017 Power User Report Share Posted December 12, 2017 Hi @Waqas Ali, I have released a license for your serial number. Thanks, Link to comment Share on other sites More sharing options...
SHorn Posted December 12, 2017 Report Share Posted December 12, 2017 I have a similar issue, but response to my Case #00154209 was can't help because I don't pay for "Software Assurance"??? Surely there's a way to get my license key reset without paying more money? thanks Link to comment Share on other sites More sharing options...
Power User Laura L. Posted December 12, 2017 Power User Report Share Posted December 12, 2017 Hi @SHorn, I have also released a license for your serial number. Thanks, Link to comment Share on other sites More sharing options...
Waqas Ali Posted May 28, 2018 Author Report Share Posted May 28, 2018 Hi Laura, i see in your recent license portal tool that my allowed activation are 2, what do we mean by allowed activations? if that means number of allowed machines then please help me. I recently changed my machine (again) and using this tool i deactivated my old activation and activated on new machine. Link to comment Share on other sites More sharing options...
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