Jump to content

-23: Error - License number already used


dskoko
 Share

Recommended Posts

We purchased "Nitro Pro 11 for Enterprise English: Desktop Edition for 5 user(s)" two days ago. Only one user was successfully installed before this error appeared "-23: Error - License number already used".

Link to comment
Share on other sites

When I check the license, it says:

Version 11
Status Active
Number of Activations 1
Number of Activations Allowed 5

However, only one computer can have Nitro. After we deactivated Nitro on the first computer and activated it on the second, same error appeared when we tried to activate any other computer.

Link to comment
Share on other sites

  • Administrators
Mario Kevesic

Hi Denis,

I apologize for this inconvenience. I have to do some investigating here and will reach out to you via our support ticketing system. Please let me know if you don't receive my email shortly after my post here. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.