Joseph Smith Posted December 23, 2017 Report Share Posted December 23, 2017 Same as ticket 114130. Send me a link to a solution to ticket 114130. If Nitro is already running documents open fast however if Nitro is NOT running it takes 10-30 seconds to open a simple .pdf Link to comment Share on other sites More sharing options...
sbrunette Posted December 27, 2017 Report Share Posted December 27, 2017 If anyone finds a solution to this problem, please post it. Thanks! Link to comment Share on other sites More sharing options...
Administrators Mario Kevesic Posted December 27, 2017 Administrators Report Share Posted December 27, 2017 @jsmith800 If you're working with Eli and Shae on support case 114130, they will reach out to you shortly via that support case. Link to comment Share on other sites More sharing options...
Administrators Mario Kevesic Posted December 27, 2017 Administrators Report Share Posted December 27, 2017 @sbrunette slowness of Nitro Pro 11 is related to Windows 10. We found a fix and will be releasing a patch to version 11 sometimes in January. Link to comment Share on other sites More sharing options...
bob@lanciabrothers.com Posted December 27, 2017 Report Share Posted December 27, 2017 please add me to the list. Link to comment Share on other sites More sharing options...
Administrators Mario Kevesic Posted December 28, 2017 Administrators Report Share Posted December 28, 2017 @bob@lanciabrothers.com we will let everyone know on here as well as post the installers on our website. Link to comment Share on other sites More sharing options...
Joseph Smith Posted January 16, 2018 Author Report Share Posted January 16, 2018 On 12/27/2017 at 12:23 PM, Mario K. said: @sbrunette slowness of Nitro Pro 11 is related to Windows 10. We found a fix and will be releasing a patch to version 11 sometimes in January. Hi Mario, thanks for looking into this. Hopefully your promised January fix is almost ready, very frustrating waiting for documents to open. Link to comment Share on other sites More sharing options...
Joseph Smith Posted January 25, 2018 Author Report Share Posted January 25, 2018 FYI, i was not prompted to update to 11.0.7.411. However after i found a link to it, I updated this morning, opening .pdf's now is screaming fast. I think those that are having problems should make sure they're on the latest release which i believe is 11.0.7.411 at this time. Should have an auto check for updates function...if there is one mine isn't working Link to comment Share on other sites More sharing options...
Power User Edwin Courts Posted January 26, 2018 Power User Report Share Posted January 26, 2018 Wait a few days, it'll slow down, I can assure you... Link to comment Share on other sites More sharing options...
Klaus raul53 Posted January 26, 2018 Report Share Posted January 26, 2018 Yeah, Edwin is right, it slows down over time.... Link to comment Share on other sites More sharing options...
Joseph Smith Posted January 30, 2018 Author Report Share Posted January 30, 2018 Yes, what the heck! Edwin you are correct. Today its back to the way it was. Slow to open and perform command functions and printing. Ok so i just installed 11.0.7.425 and it is fast. Lets see what happens...i'll post back in 2-3 days. Thank You Nitro folks for actively trying to find a solution to this. Joe Link to comment Share on other sites More sharing options...
Joseph Smith Posted February 5, 2018 Author Report Share Posted February 5, 2018 Ok about a week later and 11.0.7.425 running strong. Link to comment Share on other sites More sharing options...
Klaus raul53 Posted February 5, 2018 Report Share Posted February 5, 2018 Hi All Sounds good J, I will update to Nitro 11 and make sure I have the latest version. Hopefully... Link to comment Share on other sites More sharing options...
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