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MichelleS

Nitro Super Slow After Windows Recent Update

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MichelleS

I just did the latest Windows 10 update (maybe a week ago) and now Nitro is soooooo slow..... 20-30 seconds to open a doc. Its killing me. I have 11.0.7.411. Is there a patch or update to help conquer this? (no other bugs or viruses and happened right after the update)

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Alex E.

Hi @MichelleS,

I can confirm that recent Windows updates have caused issues with Nitro. Our team is aware and has been working on a fix, which is currently in the testing phase.
We are projecting the update will be available late January.


Happy holidays!
Alex.

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MichelleS

I did a PC restore from pre-update so Im good for a bit until Nitro figures out a fix.

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