Jump to content

Nitro Pro wont open PDF


Help desk
 Share

Recommended Posts

Dear reader,

we have 60 Nitro pro license, wich works fine.
We have one users were the screen stays grey (as in the documents is not showing)

No matter what PDF i use or repair/reinstall Nitro it is not working.

-Stable version of Nitro Pro.
-Works fine on other computers same version same PDF document.
-When i perform an profile reset of the user, it works (as you may understand i dont want to reset the users profile for this small matter)

What can i do to fix the problem?

Kr

Edited by Helpdesk
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.