CMOS Posted December 30, 2017 Report Share Posted December 30, 2017 Howdy All, I've been using NP for a couple years but suddenly one day I get a message stating that my NP license has expired. When I tried to activate NP with my Serial Number it states "You have reached the maximum number of installations for this license". Nothing has changed on my PC. I have NP on a desktop and my laptop, but this has not changed for at least a year. So, why suddenly this issue, and how to fix? Thanks, CMOS Link to comment Share on other sites More sharing options...
Official Nitronaut Allain Umailin Posted January 1, 2018 Official Nitronaut Report Share Posted January 1, 2018 Hi @CMOS, Thank you for reaching out to us through our Community Forums! Please provide me the serial number of your Nitro Pro so I could check the status of your license. And also, please answer the following for me to properly assist you: -What OS is installed in your computer (whether it is 32-bit or 64 bit)? -What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 11.X.X.X) -When did it start happening? Any changes you're aware of before this happened? Happy new year and I am looking forward to hearing from you soon. Link to comment Share on other sites More sharing options...
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