Jump to content

NP stopped working on Win 10 - "liscense espired" -???

Recommended Posts


Howdy All,

I've been using NP for a couple years but suddenly one day I get a message stating that my NP license has expired.  When I tried to activate NP with my Serial Number it states "You have reached the maximum number of installations for this license".  Nothing has changed on my PC.  I have NP on a desktop and my laptop, but this has not changed for at least a year.

So, why suddenly this issue, and how to fix?



Share this post

Link to post
Share on other sites


Thank you for reaching out to us through our Community Forums!

Please provide me the serial number of your Nitro Pro so I could check the status of your license.

And also, please answer the following for me to properly assist you:

-What OS is installed in your computer (whether it is 32-bit or 64 bit)?
-What build of Nitro Pro are you working with? You can find this out by clicking on 'About Nitro Pro' under the Help tab (format is 11.X.X.X)
-When did it start happening? Any changes you're aware of before this happened?

Happy new year and I am looking forward to hearing from you soon.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.