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Nitro Pro Freezes repetedly while in use


Eric J

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Posted

I have Windows 10, an Intel Core I5-6200u 2.3 GHz, and 16 GIG of RAM, 64 bit. While I am working with nitro, the computer screen freezes, the computer starts to make more noise than usual, the picture on the screen becomes magnified, the curse changes to a blue circle, then all goes back to normal until the next even a few minutes later.  It does not matter what type of file, what my auto save is set at.  It also happens to another computer we use that has an i7 processor and 16 GIG of RAM.  Please advise!!

  • Official Nitronaut
Allain Umailin
Posted

Hello @Eric J I responded to your support ticket.

Posted

@Eric J - welcome to the club.  If by some miracle you manage to find a resolution to this issue, everyone on this thread would love to hear it!  

 

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