Allison Posted January 3, 2018 Report Share Posted January 3, 2018 I purchased 3 licenses through Nitro Pro 11 in November 2017. I just went to activate the third license and it gave me -23 error, all licenses are in use. So I went to the activation portal and entered my serial number where it said I only have 2 licenses. I have the receipt that says 3. I apparently wasn't aware that I needed to purchase "software assurance" to get direct help from Nitro. I contacted cleverbridge and they couldn't help me. Can anyone help? Link to comment Share on other sites More sharing options...
Administrators Mario Kevesic Posted January 3, 2018 Administrators Report Share Posted January 3, 2018 @Allison I will respond to your support ticket. Link to comment Share on other sites More sharing options...
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