BillG Posted January 5, 2018 Report Share Posted January 5, 2018 (edited) I just purchased NP 11 to replace NP 9. My MS office preview pane (outlook email attachments, etc) was working under NP 9, but now with NP 11, it doesn't work. I see nothing in the preview pane. Edited January 5, 2018 by BillG Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted January 9, 2018 Official Nitronaut Report Share Posted January 9, 2018 Hi @BillG, Thanks for posting on our community forums! Let's run a repair on your Nitro Pro 11. The steps can be found here. If that doesn't work, please try unregistering the DLL file using the following Administrator command (Admin CMD): regsvr32 -u "C:\Program Files\Nitro\Pro 11\NitroPDFPreviewHandler.dll" Then run a repair on Nitro again. I hope this helps. Please let me know how you go. Cheers! Link to comment Share on other sites More sharing options...
BillG Posted January 9, 2018 Author Report Share Posted January 9, 2018 Hi Kelvin, I did find the repair section before your post, ran the repair and it fixed my problem. Thanks for the follow up. Link to comment Share on other sites More sharing options...
Official Nitronaut Kelvin B. Villarin Posted January 11, 2018 Official Nitronaut Report Share Posted January 11, 2018 Hi @BillG, I'm glad you were able to sort it out. You're welcome. Have a good one! Link to comment Share on other sites More sharing options...
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