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    • Laura L.

      License Activation Portal   12/21/2017

      UPDATE: We are happy to announce that we have published a License Activation Portal on our GoNitro Support page: www.gonitro.com/support Please use this tool for activation issues, such as Error -23, before logging a Support Ticket or posting on the Community Forum.  Please be aware that this License Portal is to be used only by our Online/single users, not by our Business/Enterprise customers.
nafiez

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nafiez

Hi,

I've been trying to look for email address to report issue that found in Nitro PDF Pro. Can someone ping me back? Thanks.

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Mario K.

@nafiez thanks for reaching out to us on here! If you're talking about a potential bug in Nitro Pro, please post all the relevant information here and our Product team will review it. Thanks!

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Mario K.

@nafiez thanks for providing more details. Since this is a security issue, would you mind emailing it to security@gonitro.com? We have a team outside Nitro Support team that deals with these security issues. Also, feel free to refer to the Nitro Security Vulnerability Policy & Process, published on https://www.gonitro.com/product/downloads#securityUpdates Thanks!

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nafiez

@Mario K. can you confirm if your support team received my e-mail? It has been two-days since I sent the email to them. Thanks.

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