QuickSign Issue

[Rightway 0]

I have the same problem with the Quicksign. I just uninstalled and reinstalled the latest version and it still doesnt allow me to use the quicksign. 

 

I click add a new signature, type in the signature, then it goes away. 

[kitbadger 0]

I am having the same problem. Quicksign won't add a signature to a document and won't save any signatures.

[pacman02 0]

Same here

Just opened a ticket so if get an answer will let you know

[Kelvin V. 0]

Hi @Rightway @kitbadger and @pacman02,

Thanks for posting on our community forums!

Please try deleting your Signature / Stamp files from the actual location it is saved in and recreate it. Should you have several signatures that you'd like to save I would advise to copy the Stamps folder and then paste onto a USB stick.

1. Navigate to: C:\Users\ USERNAME \AppData\Roaming\Nitro\Pro\11.0\Stamps.
2. Delete the contents of the folder
3. Create your signature again

Note: A quick way to access the AppData folder is to write %Appdata% into the Windows explorer address bar.

I hope this helps!

Edited February 12, 2018 by Kelvin V.

[Kam N 1]

Hi Kelvin, 

I'm having the same issue as the original poster where my signatures are not being saved.  I cannot create a "Handwritten" signature either because when I click "Ok"...Nitro Pro just keeps crashing.  I've tried your solution above and it has not worked.  

Is there anything else I can try?  This is quite frustrating. 

[Jay123 2]

Solved by uninstalling Nitro, then going into the registry and deleting all occurrences of Nitro under the various Software folders. Reinstalled and worked right away.

[Kam N 1]

6 hours ago, Jay123 said:

Solved by uninstalling Nitro, then going into the registry and deleting all occurrences of Nitro under the various Software folders. Reinstalled and worked right away.

Thanks Jay!  Worked like a charm :- )