James Pixton Posted January 16, 2018 Report Share Posted January 16, 2018 Trying to print 2 pages per sheet, duplex and collated. Used to be able to do this with no problem in NP 10. Now, the 2 pages don't rotate correctly on the single sheet, and collating and duplex don't work. Big pain to print large jobs. Link to comment Share on other sites More sharing options...
Administrators Alex Edwardes Posted January 16, 2018 Administrators Report Share Posted January 16, 2018 Hi @James2018, Firstly I recommend checking which build of Pro 10 you are running, via Nitro > Help > About Nitro Pro. If you are running a build older than 10.5.9.14, you can download the update from here:http://kb.gonitro.com/knowledgebase#/search/sunset/000001632 I can see you also have a Pro 11 serial. Have you tried to see if the same problem is occurring for you with Pro 11? Link to comment Share on other sites More sharing options...
James Pixton Posted January 16, 2018 Author Report Share Posted January 16, 2018 The problem is in 11, not 10. There was no problem in 10. When I upgraded to 11, that’s when the problem started. Link to comment Share on other sites More sharing options...
Administrators Alex Edwardes Posted January 16, 2018 Administrators Report Share Posted January 16, 2018 Hi @James2018, My apologies, I misread your statement. I've have done some testing with the printing options and have been able to replicate the bug you described. I will submit a bug report for review. Please note that I will not be able to provide an ETA for a fix. I recommend keeping an eye on our Release Notes with future updates. These are available from our Downloads page: https://www.gonitro.com/product/downloads Link to comment Share on other sites More sharing options...
James Pixton Posted January 17, 2018 Author Report Share Posted January 17, 2018 Thanks for the update. The only workaround I came up with is to prepare the PDF in NP 11, then to open it and print it in NP 10. Not ideal, but it's necessary for large print jobs. Link to comment Share on other sites More sharing options...
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