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NP 11 - can't print 2 pages on one, duplex, collated


James Pixton
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Trying to print 2 pages per sheet, duplex and collated. Used to be able to do this with no problem in NP 10. Now, the 2 pages don't rotate correctly on the single sheet, and collating and duplex don't work. Big pain to print large jobs.

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Alex Edwardes

Hi @James2018, Firstly I recommend checking which build of Pro 10 you are running, via Nitro > Help > About Nitro Pro.

If you are running a build older than 10.5.9.14, you can download the update from here:
http://kb.gonitro.com/knowledgebase#/search/sunset/000001632

I can see you also have a Pro 11 serial. Have you tried to see if the same problem is occurring for you with Pro 11?

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Alex Edwardes

Hi @James2018, My apologies, I misread your statement.

I've have done some testing with the printing options and have been able to replicate the bug you described.
I will submit a bug report for review. Please note that I will not be able to provide an ETA for a fix.

I recommend keeping an eye on our Release Notes with future updates.
These are available from our Downloads page: https://www.gonitro.com/product/downloads

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Thanks for the update. The only workaround I came up with is to prepare the PDF in NP 11, then to open it and print it in NP 10. Not ideal, but it's necessary for large print jobs.

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