Jump to content
James2018

NP 11 - can't print 2 pages on one, duplex, collated

Recommended Posts

James2018

Trying to print 2 pages per sheet, duplex and collated. Used to be able to do this with no problem in NP 10. Now, the 2 pages don't rotate correctly on the single sheet, and collating and duplex don't work. Big pain to print large jobs.

Share this post


Link to post
Share on other sites
Alex E.

Hi @James2018, Firstly I recommend checking which build of Pro 10 you are running, via Nitro > Help > About Nitro Pro.

If you are running a build older than 10.5.9.14, you can download the update from here:
http://kb.gonitro.com/knowledgebase#/search/sunset/000001632

I can see you also have a Pro 11 serial. Have you tried to see if the same problem is occurring for you with Pro 11?

Share this post


Link to post
Share on other sites
James2018

The problem is in 11, not 10. There was no problem in 10. When I upgraded to 11, that’s when the problem started. 

Share this post


Link to post
Share on other sites
Alex E.

Hi @James2018, My apologies, I misread your statement.

I've have done some testing with the printing options and have been able to replicate the bug you described.
I will submit a bug report for review. Please note that I will not be able to provide an ETA for a fix.

I recommend keeping an eye on our Release Notes with future updates.
These are available from our Downloads page: https://www.gonitro.com/product/downloads

Share this post


Link to post
Share on other sites
James2018

Thanks for the update. The only workaround I came up with is to prepare the PDF in NP 11, then to open it and print it in NP 10. Not ideal, but it's necessary for large print jobs.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

By using this site, you agree to our Terms of Use.