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NitroPro Error Message


steven
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My windows 7 laptop did an automatic windows update today and now I can't access NitroPro files. I get a message that reads "This service does not have sufficient privileges. Please reinstall."  Not sure how to reinstall since my license key is stored in a NitroPro document and I can't access it due to the error. 

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  • Official Nitronaut
Allain Umailin

Hello @steven,

Thank you for reaching out to us through our Community Forums!

Please check if Nalpeiron Licensing Service is running in the background by referring to this article: http://kb.gonitro.com/knowledgebase#/search/privileges/000001912

Please let me know how it goes.

Cheers!

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