steven 0 Report post Posted January 17, 2018 My windows 7 laptop did an automatic windows update today and now I can't access NitroPro files. I get a message that reads "This service does not have sufficient privileges. Please reinstall." Not sure how to reinstall since my license key is stored in a NitroPro document and I can't access it due to the error. Share this post Link to post Share on other sites
AllainU 0 Report post Posted January 17, 2018 Hello @steven, Thank you for reaching out to us through our Community Forums! Please check if Nalpeiron Licensing Service is running in the background by referring to this article: http://kb.gonitro.com/knowledgebase#/search/privileges/000001912 Please let me know how it goes. Cheers! Share this post Link to post Share on other sites