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Word Conversion or Print Issues

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I am fighting issues with conversion and printing from Word, never had these issues before until I upgraded to Nitro 11. Word shows Nitro to be set up as a printer and it show an icon at the top for Nitro. When I do either, a message pops up while saving and in process to open Nitro that says, conversion not a process feature. Can anyone shed some light on this?

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