Jump to content
Nitro Cloud is now Nitro Sign! ×

QuickSign doesn't show up in other PDF readers

Recommended Posts


We have struggled with this in NitroPdf/NitroPro for years.  Whenever we use QuickSign to sign a document and then save it, the signature does not show up in Windows or Adobe PDF readers (and probably others as well). 

The way we've had to work around this is to print the PDF as a PDF which is extremely inconvenient.

We updated to the latest version in hopes of a fix but it behaves the same way.

Is anybody else experiencing this or has figured out why this doesn't show up?

Share this post

Link to post
Share on other sites

Using the same build. Did a quick test with all three types of signature(handwritten, from file, draw) and they all showed up in Acrobat Reader DC, Chrome and Edge. 

Share this post

Link to post
Share on other sites

Hello @Donovan @Googleye,

Thank you for reaching out to us through our Community Forums!

Please refer to below steps to fix this issue:

1. Navigate to %appdata%\Nitro\Pro\11.0\ and delete the 'Stamps' folder (you can copy this to another location if you have stamps or signatures that you need to backup).

(NOTE: To navigate to that folder, simply add "%appdata%\Nitro\Pro\11.0\" to the address bar)

2. Reboot the computer
3. Repair Nitro via the Control Panel > Programs and Features
4. Open Nitro > File > New
5. Create a new quick sign signature using the Draw function and place it on the new/blank PDF.


Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

By using this site, you agree to our Terms of Use.